I absolutely love Toronto and I love meandering through our streets, especially our underground streets! But navigating through the PATH can be both a nuisance and blessing. I was there recently (actually going somewhere, as opposed to meandering), and quickly found frustration. It’s easy for those who frequent the halls and know the delicate ins & outs, but for those who aren’t so familiar with the labyrinth – it can be a maddening experience.
I have five comments for the PATH communications team that I believe would drastically improve the underground experience.
1. Maps. I love maps – particularly plans of buildings. Please orient them so that north is positioned upwards.
2. More maps! Have a few more near major exits. For those who need to locate a particular street – consistently finding the same street is very annoying.
3. Signage. There are signs presently, but a few more could be installed for direction to the subway stations.
4. More signage! Place a few more signs that outline major exits.
5. Information kiosks. They are important but their orientation needs to correlate with the layout of the building – otherwise it negates the purpose.
These are merely my ideas, though I hope you will consider these as feasible recommendations.